Post by asadul1212874 on Feb 28, 2024 0:48:42 GMT -8
Understanding this concept brings the possibility of greater patient loyalty and, consequently, greater financial income. Today's content will help you understand more about the patient's journey in dentistry and how to follow this process. What is the Patient Journey? This expression is widely used in the business world and health institutions to define the trajectory that the client or patient takes from before starting care until after. In other words, the symptoms are taken into account until the choice of the place to carry out the treatment and follow-up of the case. To understand better, imagine that a person is unhappy with the color of their teeth and then starts looking for where to have their teeth whitened. This person will certainly search for the term “whitening” and search for those establishments that are located in the city where they live, perhaps in the closest neighborhoods.
At this point, the patient's journey has already started, and all the experience that this person will have from that moment on will be part of their journey, which is extremely important because the better it is, the greater the chances of that patient returning and, more than Furthermore, recommend the service to other people, such as friends and relatives. Ebook 8 Henan Mobile Number List Self Benefits that will revolutionize treatments with orthodontic aligners in your clinic Get to know the Self concept and understand why all its differences contribute to the orthodontist's success in treatment with aligners. Name* Name * Email* Email * Cell phone* +55 Are you an Orthodontist?* Select I agree to receive communications from Aditek Orthodontics. When providing my data, I am aware of the Privacy Policy guidelines . Download E-book should_not_change The importance of following the patient’s journey in dentistry It is very important to note that people are increasingly looking not just for services, but for experience.
Therefore, knowing the journey that the patient takes in your clinic and improving their experience from the first contact means offering more than a good service, but a competitive differentiator. Consequently, focusing on the patient's experience during the journey helps to attract and retain more customers, especially when combined with a well-trained team in accordance with the company's values and mission. Knowing your patient's journey means having the opportunity to recognize the highs and lows of your clinic, in order to work to always deliver the best. Furthermore, if you know the ways in which more patients reach you, if there are difficulties in scheduling the first appointment, how they felt during their first contact with your clinic. Imagine that you have a certain investment in order for your clinic to be advertised on Instagram, but you discover, when studying the journey, that the majority of patients come to you due to the ad on Google.
At this point, the patient's journey has already started, and all the experience that this person will have from that moment on will be part of their journey, which is extremely important because the better it is, the greater the chances of that patient returning and, more than Furthermore, recommend the service to other people, such as friends and relatives. Ebook 8 Henan Mobile Number List Self Benefits that will revolutionize treatments with orthodontic aligners in your clinic Get to know the Self concept and understand why all its differences contribute to the orthodontist's success in treatment with aligners. Name* Name * Email* Email * Cell phone* +55 Are you an Orthodontist?* Select I agree to receive communications from Aditek Orthodontics. When providing my data, I am aware of the Privacy Policy guidelines . Download E-book should_not_change The importance of following the patient’s journey in dentistry It is very important to note that people are increasingly looking not just for services, but for experience.
Therefore, knowing the journey that the patient takes in your clinic and improving their experience from the first contact means offering more than a good service, but a competitive differentiator. Consequently, focusing on the patient's experience during the journey helps to attract and retain more customers, especially when combined with a well-trained team in accordance with the company's values and mission. Knowing your patient's journey means having the opportunity to recognize the highs and lows of your clinic, in order to work to always deliver the best. Furthermore, if you know the ways in which more patients reach you, if there are difficulties in scheduling the first appointment, how they felt during their first contact with your clinic. Imagine that you have a certain investment in order for your clinic to be advertised on Instagram, but you discover, when studying the journey, that the majority of patients come to you due to the ad on Google.